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Amram v. Ahuzot Hahof

parking fee overcharge

Application to certify a class action, filed against Ahuzot Hahof in September 2024. According to the application, since July 2024, the company has been charging residents of Tel Aviv with parking fees which exceed the company`s tariff. The applicant demands that the company repay the overcharged amounts and stop the overcharge.


Status: The application is pending.


Documents: Application to Certify a Class Action.

Maoz v. Dan

failure to fulfill mandatory bus schedules

An application to certify a class action against Dan Bus Company, filed in August 2024. According to the application, the company is failing its obligations to provide reliable transportation services. Each day, hundreds of buses are not showing up, or show up very late. The company is demanded to compensate its clients for the damage incurred, and to fulfill its obligations in maintaining the scheduled rides.


Status: The application is pending.


Documents: Application to Certify a Class Action.

Dahan v. El Al Israel Airlines, Bello v. Air India Limited

repaying nominal value instead of real value sums

Two Applications to certify class actions, filed in June and September 2024. According to the applications, which were filed against 14 airlines, when the airlines repay their clients, they only transfer the sum in its nominal value, instead of the real value as required by law. The applicant demands the airlines to pay the real sums and to cease this conduct.


Status: The applications are pending.


Documents: Application to Certify a Class Action Against El AlApplication to Certify a Class Action Against 13 additional airlines.

Harpak v. Champion Motors

faulty travel assist feature

Application to certify a class action, against Champion Motors and Skoda Auto A.S. The application was filed in January 2023. According to the application, since 2021, Champion Motors has been selling new cars, Skoda model, with a faulty Travel Assist feature. The warning light on the dashboard turns on and off alternately, and the system repeats beeping advising "Lane Assist Unavailable". Even after the system is deactivated, the alerts and beeps do not stop. The companies are well aware of the problem but are not offering any solution.


The applicant demands compensation for the damages caused to the cars owners. In addition, the applicant demands the companies to repair the malfunction.


Status: Class action is pending.


Documents: Application to Certify the Class Action.

Gelber v. Flo Health, Inc.

breach of users` right to privacy in women's health app

Application to certify a class action, against Health Flo, the operator of an application that tracks women's health, on behalf of users in Israel. The application was filed in January 2022. According to the application, Flo Health undertook not to transfer personal information of users to third parties. This undertaking was breached. Intimate information was transferred to third parties, which provide SDKs (software development kits) that are used in the application, Google and Facebook being amongst them. The applicant demands compensation for the users in Israel, and that Flo Health cease to transfer information, unless users' informed consent is actively given.


Status: Application to certify the class action is pending.


Documents: Application to Certify the Class Action.

My Parents Ltd. v. Google Ireland Limited

breach of web advertisement contract

Application to certify a class action against Google, filed in December 2021. Google sells advertisers two types of advertising services: Search Ads – display of ads next to Google's search results; and Display Ads – ads which appear on various web sites. Display Ads are much less valuable than Search Ads.


According to the application, Google offers advertisers to enter a Search Ads agreement, but provides them Display Ads services. The applicant demands that Google return the sums which were charged unlawfully, and cease its illegal practice.


Status: Application to certify the class action is pending.


Documents: Application to Certify the Class Action.

Zinger v. Hot Mobile

termination of benefit without due notice

Application to certify a class action against Hot Mobile, a telecommunications company, filed in October 2021. The Applicant claims that Hot Mobile provides each client with a package of international call minutes, at no cost "until further notice". After some time, at a date unknown to clients at the time of contracting, the company terminates the benefit and charges for the minutes package. It does so without informing the clients in accordance with the conditions set out by law and in the license granted to the company by the Minister of Communications.


The company is required to return the amounts it charged after stopping the benefit without notifying it as required, and to cease its illegal conduct.


Status: Application to certify the class action is pending.


Documents: Application to Certify the Class Action.

Aviv v. Facebook

violation of users` right to privacy

Application to certify a class action, against the social network Facebook, on behalf of its users. The application was filed in April 2021. According to the application, Facebook uses the users` names, nicknames and photos, in order to promote commercial ads. This is done without receiving the users` informed consent, and therefore constitutes a violation of their right to privacy. The applicant demands that Facebook ceases this behavior and compensates the users for the damage they incurred.


Status: Application to certify the class action is pending.


Documents: Application to Certify the Class Action.

Swaid v. Bezeq

breach of obligation to provide nationwide internet coverage

Application to certify a class action, filed in February 2021, on behalf of residents of the village Hussniyya. The Applicant claims that Bezeq, the largest communications company in Israel, breaches its obligation to provide nationwide internet coverage. According to the application, the lack of internet coverage in Hussniyya creates and exacerbates social inequalities. The claimant demands Bezeq to provide internet infrastructure to the village, and to compensate its residents.


In October 2024 the parties reached a settlement. According to the settlement, Bezeq will install advanced fiber optic infrastructure in Hussniyya and compensate its residents in the amount of NIS 530,000.


Status: Motion to approve the settlement is pending.


Documents: Application to Certify the Class Action, Motion to Approve Settlement Agreement.

The Israeli Consumer Council v. Hot Telecommunication Systems

charging clients for a service which was given without their consent

Application to certify a class action, filed in July 2020 against Hot Telecommunication Systems. Hot offers a  TV content streaming service named Hot Next. According to the application, the service is given to some of the clients without obtaining their consent. The Council demands a repayment of monthly fee that was charged.


Status: Application to certify the class action is pending.


Documents: Application to Certify the Class Action.

The Israeli Consumer Council v. Lotonet Members Club

illegal marketing of gambling and misleading statements

Applications to certify a class action, against eight companies which operate gambling clubs that offer group participation in lotteries held by Mifal Hapais (the Israel State Lottery). The clients pay a monthly subscription fee, the lottery tickets are purchased collectively, and the clients share the prizes. The applications were filed in May and December 2020.


According to the applications, the clubs, which are not authorized dealers of Mifal Hapais, are violating the criminal law. The council requests the court to forbid the clubs from marketing the lotteries, and to hold that the agreements with the clients are void.


The council claims that the gambling clubs mislead the clients in numerous issues. For example, the clubs do not reveal that on average, 70% of the subscription fee are not used for purchasing lottery tickets. Furthermore, the clubs state that using their services increase the chances for winning. In practice, the chances for loss increase. The clubs also do not reveal the fact that they lower the profit expectation. The council demands that the clubs compensate the clients for this misleading behavior.


Status: Applications to certify the class action are pending.


Documents: Application to Certify the Class Action, Application to Certify a Class Action Against Lotocard.

Lapiner v. Bezeq

unlawful collection costs charge

Application to certify a class action, filed in March 2020. The Applicant claims that Bezeq, the largest communications company in Israel, charges clients who did not pay their due debts, with excessive collection costs. According to the application, Bezeq charges the clients with sums which exceed the sum which was set in the applicable regulations. The applicant request repayment of the fees which were charged in excess, and that Bezeq will cease the unlawful charge.


The application was certified in March 2022.


Status: Class action is pending.


Documents: Application to Certify the Class Action, Certification Decision.

Varum v. Alpha Bio-Tech Inc.

defective bone grafts

Application to certify a class action against two companies - Industrie Biomediche Insubri, a Swiss company that develops and manufactures bone grafts for dental surgeries, and Alpha Bio-Tech, an Israeli company which imports and sells the products in Israel. The Application was filed in March 2019. The applicant claims that one of the products sold to dentists in Israel, and implanted in Israeli patients, was defected and failed to solidify into bone tissue. The applicant requests compensation for the physical harm that was sustained by the Israeli patients, and compensation for all patients for failing to warn them about the potential risk of the product.


Status: Application to certify the class action is pending.


Documents: Application to Certify the Class Action, Decision Denying Motions to Dismiss.

Guy v. Golan Telecom

unlawful charge of Value Added Tax for cellular services given abroad

Application to certify class actions against the mobile carrier Golan Telecom, filed in May 2018. The applicant claim that the carrier charged the consumers with Value Added Tax, for services rendered to them while they were outside of Israel. Such charge is unwarranted. 


In May 2024 the court approved a settlement agreement. According to the settlement, Golan Telecom will pay the class 60% of the VAT charge.


Status: Settlement is being executed.


Documents: Application to Certify a Class Acion, Motion to Approve a Settlement, Decision Approving the Settlement.

Regev v. Japanauto-Israel Auto Corporation

defective Subaru cars

Application to certify a class action against Japanauto-Israel Auto Corporation and Subaru Corporation, on behalf of purchasers of cars manufactured in 2007-2011 by Subaru Corporation. In the application, which was filed in July 2017, the applicants claim that a defect in the cars causes an excessive oil consumption and requires various repairs. The applicants request compensation for sums they where forced to pay due to the defect and an extension of the warranty period.


In January 2023 the court dismissed the application.


Our office represented the applicants, together with Shahar Cohen.


Status: Application to certify the class action was dismissed.


Documents: Application to Certify the Class Action, Final Judgement.

Goren v. Bitan Wines

charging above the price labeled on products

Application to certify a class action, on behalf of customers of the supermarket chain Bitan Wines, which was filed in November 2016. According to the application, prices at the cash register are higher than the prices which are labeled on the products. The applicant demands the company to repay sums which were unlawfully charged, and to cease this conduct.


In March 2021 the court approved a settlement. According to the settlement, the company will correct its conduct, and a court appointed supervisor will determine the sum which was unlawfully charged. The parties will agree on the sum which will be repaid, and the method of repayment.


In February 2024 the court handed a supplemental judgement, according to which the company will repay its customers NIS 8.8 million.


Status: The settlement is under execution.


Documents: Application to Certify the Class ActionMotion to Approve the Settlement, Decision Approving the Settlement, Supllemental Judgement.

Lapiner v. Bezeq

overcharging customers who did not not pay their due debts

Application to certify a class action, filed in August 2016. The Applicant claims that Bezeq, the largest communications company in Israel, overcharges its customers for not paying their debts when due. According to the applicable regulations, Bezeq is allowed to charge a certain amount for failure to pay on time, and if the non-payment results from rejection of a cheque or bank's instructions – a higher amount. Bezeq charges both the base amount and the additional higher one. Under the application, Bezeq is required to return the overcharged amounts and cease this practice.


In April 2018 the class action was certified. In March 2022 the lawsuit was accepted, and the court ordered  Bezeq to cease the unlawful charge and to repay the clients.


Status: Class action was accepted.


Documents: Application to Certify the Class ActionDecision Certifying the Class Action, Award.

Nassar v. Champion Motors

defective Volkswagen cars

Application to certify a class action against Champion Motors and Volkswagen, filed in July 2015. The application was filed on behalf of purchasers of cars imported by Champion Motors and manufactured since 2008 by Volkswagen. In the application, the applicants claim that a defect in the cars causes an excessive oil consumption and requires various repairs. The applicants request compensation for sums they where forced to pay due to the defect and an extension of the warranty period.


Our office represents the applicants, together with Saber Nassar.


In January 2024 the court certified the class action, with regard to purchasers of Audi Q5 with a 2.0 TFSI engine, manufactured between the years 2008-2012.


Status: Class action is pending.


Documents: Application to Certify the Class Action, Certificaion Decision.

Reznik v. Pelephone, Keinan v. Partner, Sigora Bar-Nir v. Cellcom

unlawful charge of Value Added Tax for cellular services given abroad

Applications to certify class actions against the mobile carriers Pelephone, Cellcom and Partner. The applications were filed in July-August 2010. The applicants claim that the carriers charged the consumers with Value Added Tax, for services rendered to them while they were outside of Israel. Such charge is unwarranted. Following the application, the Tax Authority amended the rules and ceased to demand such charges. The applications were dismissed, except the application against Cellcom with regard to a certain service.


In July 2017 an extended panel of justices of the Supreme Court upheld an appeal, vacating the District Court decision. It was held that the defenses provided by the Class Action Law to state authorities do not apply to the mobile carriers, although the carriers transferred the collected tax to the tax authorities. It was further held that Value Added Tax does not apply to pre purchased communication services rendered abroad.


In August 2021 a settlement agreement was approved. According to the settlement, the court had set the compensation to the class members on 60% of the VAT charge.


Status: Settlement is being executed.


Documents: Reznik Application, Keinan Application, Sigora Bar-Nir Application, Decision Rejecting  the Applications, Notice of Appeal, Supreme Court`s Desicion in the AppealMotion to Approve a Settlement, Decision Approving the Settlement.

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